Intuit Lays Off 3,000 Employees (17% of Workforce) to Accelerate AI Strategy

Intuit, the enterprise software company behind TurboTax, QuickBooks, and Mailchimp, announced it is laying off approximately 17% of its global workforce — roughly 3,000 employees — as part of a major restructuring to sharpen its focus on artificial intelligence. The company is also closing two offices.

The layoffs are not driven by financial distress but by a strategic pivot. Intuit aims to redirect resources toward building AI-native experiences and autonomous AI agents across its product suite. The company has been increasingly investing in generative AI capabilities for tax preparation, bookkeeping, and marketing automation.

This move reflects a broader trend in enterprise software where companies are restructuring not because they are failing, but because they believe AI-first strategies require fundamentally different team compositions. The message is clear: existing workflows and the humans who support them are being re-evaluated against what AI agents can accomplish.

For Intuit specifically, the bet is that AI-powered tax filing, automated bookkeeping, and intelligent marketing assistants will drive more value than the conventional human-supported model. The company joins a growing list of tech firms including Cisco, Dell, and others that have cut headcount in 2026 while simultaneously increasing AI investment.